Eye Care Patient Services

We take pride in providing personalized attention and quality care for our patients and will be happy to answer your questions.

  • Billing Team
  • Front Desk
  • Ophthalmic Technician
  • Nursing Staff
  • Nursing Staff
  • Ophthalmic Technician
  • Ophthalmic Technician
  • Management team
  • Medical records
  • Ophthalmic Technician
  • Surgery Team
  • Surgery Team
  • Surgery Team
  • Optical Team
  • Optical Team
  • Surgey Counselor

Eye Patient Information

We want your experience at Cataract and Laser Institute to be a positive one. This section of the website provides helpful information to facilitate your appointment and answer any questions you may have. (Additional details about your child's appointment are at the bottom of this page).

Office hours are Monday – Friday 8:00 am to 4:30 pm (except holidays). We encourage you to call us anytime you have a question or problem with your eyes. Non-emergency calls are best handled during business hours. Emergency and after-hour calls are handled by our answering service or forwarded to the Physician on-call.

Eye Surgey Staff

When it is time for your appointment, here are some important things to remember:

  • If you are a new patient, you can expect to spend 1 ½ - 2 ½ hours in our clinic depending on the extent of your exam and any additional tests, studies, or procedures that might be required.
  • Your eyes will probably be dilated during the initial visit, which allows our doctors to carefully examine your retina. Dilation lasts several hours and may blur your vision. If you have not previously driven with dilated pupils, you should bring a driver.
  • Refraction is a measurement of near-sightedness, far-sightedness, and astigmatism. Refraction is part of a complete eye exam and will be done at the initial visit. Medicare and most medical insurance do not cover refraction, but it is frequently necessary, to establish what a patients best-corrected vision is.
  • The day of your appointment, remember to bring your insurance cards and photo ID with you so that our receptionist can make a copy to keep in your medical file. Due to recent Congressional (Federal Trade Commission) “Red Flag Rules”, we are required to obtain a copy of your photo ID. This is to protect you from someone else using your medical insurance (a type of identity theft).
  • Our physicians will also need to know all of the medications you are currently taking. Please bring a list of these medications to your first appointment, or the medications in the bottles as received from the pharmacy.
  • Please bring your best or most recent eyeglasses, even if they no longer improve your vision. The glasses will provide important information about the past condition of your eyes.

Your Child's Appointment
Your child's appointment will be broken down into two parts.

The first portion of the examination includes visual acuity testing and an external examination. This requires pupil dilation, which requires 45 minutes for the eyes to dilate adequately, so we recommend that you take your child out of the office for refreshments or to run errands, and then return.

The second part of your appointment includes testing to determine if your child requires glasses. We will perform a painless examination to view the interior of your child's eye.

Due to distractions and space constraints, we request that other children do not accompany the child-patient to their appointment.

If you need more information, please call our office at 541-779-2020.